Frequently asked questions
With the exception of custom order items and spare parts, almost all items are regularly stocked.
Some manufacturers keep stock of canopies, containers and jumpsuits. Contact us for more info on stock gear.
In certain cases, a product in a particular color and size combination, such as helmets and wrist mounts, may be on backorder and we will contact you within 24-48 hours to confirm.
Please see the shipping policy for more information
In Canada
- Free Shipping on orders over $100 CAD
US and International Orders:
Shipping rates are automatically calculated in the shopping cart and checkout page. Rates are calculated by Canada Post based on weight, size and destination.
Orders can be picked up for free from our Edmonton, AB location.
Simply choose “Local pickup – Edmonton” from the shipping options on the cart/checkout page and we’ll contact you to arrange a pick up time.
If all items are in stock you can pick up your order the same day!
Orders of In-Stock items will be shipped the next business day.
A shipping date for Custom Order items will be determined once the order is confirmed by both the customer and the manufacturer. We will contact you with such information as soon as it becomes available to us. An estimated shipping date will be provided on the final invoice.
Backordered items may take 2-4 weeks to ship. We will reach out within 1-2 business days to confirm when your order is expected to ship.
We accept all major credit cards (Visa, MasterCard, American Express), financing by Affirm and Interac E-transfers.