Vigil AAD has announced a product advisory in regards to battery replacement procedures due to new IATA restrictions regarding the transportation/shipping of metal lithium batteries.
Replacement batteries can no longer be shipped out to be replaced in the field. The Vigil AAD must now be sent back to Advanced Aerospace Designs in Belgium or Vigil America in Deland, FL for battery replacement.
The updated battery replacement procedures are effective immediately:
“Vigil 1 owners:
Vigil 1 owners in need of a battery replacement should contact either A.A.D. nv/sa (Belgium) or Vigil America (Florida) to request and obtain an RMA number. Unfortunately, the encapsulated battery for the Vigil 1 is no longer available and therefore can no longer be replaced. We are offering two options for current Vigil 1 owners who need a battery replacement:
Option 1: In exchange for the Vigil 1, a new Vigil with a maximum 20 year life expectancy at 300,00€ excluding VAT and shipping (or current exchange rate in US$).
Option 2: In exchange for the Vigil 1, a replacement Vigil with the latest firmware and an expiration date comparable to the expiration date of your current Vigil. This engraved Vigil will be offered at the curent cost of a Vigil battery plus shipping.
Vigil 2 owners:
Vigil 2 owners who need a battery replacement should contact either A.A.D. nv/sa (Belgium) or Vigil America (Florida) to request and obtain an RMA number. Battery replacements for the Vigil 2 will be performed at the current price of the Vigil 2 battery, plus shipping. In addition, all Vigil 2 units returned for a battery replacement will receive a firmware update and full inspection at no additional charge.
Vigil AAD control units and Vigil AAD cutters will continue to be field replaceable.”
A battery replacement is mandatory when:
- A <<Bat Low>> or <<Bat Rpl>> message appears on the control screen.
- The Vigil is 10 years + a maximum of 3 months past the date of manufacture.
All Vigil batteries (Vigil I, II & 2+) must be replaced after 10 years + maximum 3 months from the date of manufacture.
Reference: Vigil AAD Product Advisory 01-2017,